![]() Chat with end-users during remote support sessionsĬhat with end-users to pinpoint and resolve issues, transfer files, and capture screenshots. Remotely connect to systems that are powered-off or in a crashed state. Connect to out-of-band computers with Intel® AMT using KVM Share screens, chat, transfer files and initiate MRC, RDP or VNC sessions. Remote control software for Windows, Mac OS X and Linux computers. Remotely control Windows®, Mac OS® X, and Linux® computers ![]() It has been used for more than 10 years by thousands of IT admins to seamlessly connect to remote servers, desktops, and notebooks. MRC is licensed by the number of help desk technicians your organization has and not by agent or end-point. Unlock user accounts, reset passwords, organizational units and groups, and edit group policies from one interface.DameWare Mini Remote Control (MRC) is one of the best values in remote control software available today. Restart services & processes, edit registries, view & clear event logs, and more. ![]() Troubleshoot remotely without initiating full remote control sessions. ![]() Perform Windows administration tasks remotely With the included mobile app, you can provide support from an Android smartphone or tablet, or iOS device such as an iPhone or iPad. Support end-users from your iOS® and Android™ device Manage users and permissions with Active Directory® synchronization, create and share global host lists, and control and activate licenses. ![]() Provide remote support to users anywhere, with the DameWare Central Server & Internet Proxy.Ĭentrally manage users, licenses and host lists Securely access computers outside the firewall Remote support software for Windows®, Mac OS® X and Linux® computers. Remotely control desktops, laptops & servers Wherever your end-users are located, you can remotely access their systems with the built-in DameWare Mini Remote Control software, and use the system tools on the DameWare Remote Support console to provide faster remote assistance. DameWare Remote Support (DRS) is an affordable and easy-to-use systems administration and remote IT support tool that allows you to simplify and accelerate customer support. ![]()
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